Chandigarh, Sep 30: In a unique initiative towards consumer satisfaction, officers of the Haryana Power Distribution Utilities, including the chairman-cum-managing director (CMD), will adopt two feeders of 11 KV each to improve electricity services in the state.
A spokesman of the Dakshin Haryana Bijli Vitran Nigam said Sunday that CMD Devender Singh would show the operation staff how to improve services of power utilities.
“Senior officers of the ranks of CMD, additional managing director, director, chief general manager and general manager would adopt two feeders of 11 KV level to improve services to consumers connected to the feeders,” the spokesman said.
He said that the officers would ensure maintenance of the feeders from the emanating point at the sub-stations to the meters at the premises of consumers.
“The maintenance would include fixing sagging and loose wires, replacement of worn out and old conductors, provision of guarding, provision of egg insulators on stay-wires, replacement of iron poles, replacement of lines crossing schools and water bodies in villages, augmentation of capacity of distribution transformers and setting up additional transformers as per requirement,” he said.
He added that the senior officers would ensure that the complaints of consumers, linked to these feeders, about power supply failure, metering system and billing were minimum and redressed promptly.
“The management would expect the officials to bring about an improvement in the system and the service provided to consumers on all other feeders in the state,” he added.